Notes
Working notes from running a panel
Operational writing for people who run an SMM panel — how a complaint is actually checked, what the tools around a panel really cost, and what to ask a vendor before handing over a key. No keyword pages, and no number on this site that nothing produces.
6 min read
“My followers dropped” — how to check it properly, in about two minutes
Every panel gets this ticket, and most panels answer it from feeling. It is arithmetic. Three numbers settle it, and only one of them is any work to get.
5 min read
Why your updates feed went quiet — and what it actually costs
Open the announcements page your customers see and look at the date on the newest post. Then look at what the alternatives charge, and at the unit they charge in.
5 min read
Before you give any tool your panel API key — including us
In February the platform most panels run on told owners to stop using third-party tools that ask for their API keys. Here is what that notice did and did not say, what an admin key can really do, and five questions worth asking every vendor.
PanelPilot is Pilot Chat — live chat on your panel site that answers from your panel’s own order records. What we store, and the controls we do not have, are set out on the security page.