“Where is my order?” — answered from the order.
Pilot Chat is a chat widget on your panel site. It checks the customer really owns the order, then answers out of what your panel recorded about it — status, quantity, start count, how much has been delivered.
No card. 14 days free, then from $29 a month. Connect one panel or fifteen.
login for every panel you own, instead of one for each.
cover with no night shift and no weekend rota.
is the whole install. One line into your panel admin’s custom header field, and the chat is on every page of your site. It stays switched off until you turn it on.
Every answer is read out of that panel’s own record at the moment the question arrives — start count against live count, delivered against ordered.
to try it. 14 days, no card, and it stops on its own.
It replies in whatever language the customer wrote in.
On real panels. Not a mockup.
Three live panels in this industry, with Pilot Chat where it would sit — each one wearing that panel’s own colours, not ours. That is a setting, not a mock-up: the widget takes the accent you give it, per panel.
Homepages captured 6 September 2026. Bottom-right corner, on every page.
Powered by PanelPilot
Powered by PanelPilot
It reads the order. Nothing else does.
Ask any other widget where order 91234567 is and it reads the help page you wrote.
Pilot Chat
Available nowA chat widget you drop onto your panel site with one script tag. It asks the customer for their order, checks that they really own it, and then answers from what your panel actually recorded about that order — not from a generic help article.
- Embeds on your panel site with a single script tag
- Verifies the customer against a real order before it discloses anything about it
- Answers from your panel’s own order records — status, quantity, service, start count
- Recommends a service from your own order history — volume, completion rate and measured delivery time — or says nothing rather than guessing
- Replies in the language the customer wrote in
- Opens a real ticket with a reference number when it cannot resolve the question
- It answers about orders. It does not place, cancel or refund them.
- A service recommendation needs enough of your own order history behind it; where there is not enough, it stays quiet instead of inventing one.
You hand over a key once.
Encrypted with AES-256-GCM, used server-side only, and our own API will not give it back — you get the last four characters, which is what the screen beside this shows.
It is a full panel admin key, because there is no read-only one to ask for. So the limit is enforced instead of promised: nothing that runs on a schedule, no background engine and no AI path can create an account or add balance to a user. A test fails our build if that ever changes.
What the key can and cannot do hereyourpanel.com
Stored with AES-256-GCM. Used server-side only. Our API returns these last four characters and nothing else — to anyone, including you.
What we are building next
One product today, finished properly, instead of ten half-built. These are the next three, and the reason each one is not here yet.
An updates bell on your own panel site, which posts your service changes by itself.
Not yet, because
The bell and the feed are built and embedded. The part that watches your service list and posts without anyone typing needs a panel key it can read, and that is the piece being finished.
The same engine on your ticket queue — drafts you approve, or replies it sends itself.
Not yet, because
Every reply it has sent so far was the canned fallback, because no AI call has yet succeeded. It is not shown to anyone until it answers.
It notices a count falling before your customer does, and raises the refill.
Not yet, because
The refill decision runs on live-count arithmetic that is still being corrected. Wrong here means refilling an order that was never short.
Take the three questions off your team.
Connect a panel, let Pilot Chat answer from its orders, and see what is left in your inbox at the end of the week.
No card. It runs 14 days and then stops on its own.